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Communities > MaxiDiag Elite > MD802 > Ajudem me
Ajudem me

2076 Views 8 Replies Latest reply: 2016-06-12 09:38:43


  •   Level 2   
    (20) points
    Maninho
    2016-05-31 03:10:51

     Desculpem,comprei uma ja com alguem e ja tava registrada e ja agora nao consigo fazer o upgrade da mesma.

    Ja abri a minha conta e mesmo assim nao consigo.

    Me ajudem.

    Tags: problem

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-05-31 11:47:42 (Reply to:Maninho)

     Hi, once the update service expired, please visit http://www.autel.com/ and renew your account to continue using update service. If you do not know its Autel ID, please tell us the serial number.
    Reply

  •   Level 2   
    (20) points
    Maninho
    2016-05-31 16:23:33 (Reply to:Autel Support)

     Hi,the s/n is MD8314002453

    Regards

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-06-02 07:14:41 (Reply to:Maninho)

    Hi, the S/N MD8314002453 is registered under ID gathrei@gmail.com. If it is not your ID then please advise me your ID and I will transfer it to your account. 
    By the way, the update for this tool expired already on Sep 20, 2015. If you need to update this tool you'll have to buy new license for it. Thanks!
    Reply

  •   Level 2   
    (20) points
    Maninho
    2016-06-03 16:07:53 (Reply to:Autel Support)

     My ID is mano-barreto@hotmail.com

    Reply

  •   Level 2   
    (20) points
    Maninho
    2016-06-03 16:11:24 (Reply to:Maninho)
     If possible i want change the language to portuguese
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-06-06 09:12:05 (Reply to:Maninho)

     Hi, we can authorize Portuguese for you. However all the software need to be reloaded after Portuguese is activated. Please renew your account first, then try to reload all the software. Thanks!
    Reply

  •   Level 2   
    (20) points
    Maninho
    2016-06-11 04:32:11 (Reply to:Autel Support)

    Hi,please help to renew my account.

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-06-12 09:38:43 (Reply to:Maninho)

     Hi, to renew your account, please login to your Autel account and go to Payment instruction on the left hand side for reference. Thanks!
    Reply
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